Instructions for purchase on the website – the process of purchasing
All items that are shown on our Internet shop www.iskonmode.com can be ordered in a very fast and easy way. All you need to do is find the item you want and leave your information, and we will make sure that all the goods you ordered are sent to you within2-7 business days.
After you access our site, feel free to search for items. To make your search easier and faster, you can use filters. By filtration, you can search by gender, age, type, size, color or model of the item you want.
When you decide which item you want, click on the desired size of the product, and then put it in the cart. When you do that, in the upper part of the screen you can see a new box appear that offers you the opportunity to see things you’ve put in the basket, as well as the ability to directly go to the check-out.
If you have completed the product selection process, click on the “CHECK-OUT” option to open a new field in which you need to enter the information about yourself and your address. After entering the address, click on “NEXT” to go to the next step.
The next thing you need to do is to double check the order, to determine whether you have ordered all the things you wanted or if you might have omitted some item, or made a mistake in number or size. The display will show you all the items you have previously “put in the cart”. If all the information is correct, proceed to the order confirmation.
Then you choose a payment method. For now, payment methods we offer are:
A) Payment by card and
B) General payment / e-banking:
A) If you choose to pay with a card, you will see the fields in which you must enter the following information: card number, cardholder name, card expiration date and CVV card number (or card verification number) – this is the number that is usually found on the back of the card after the card number (there may be a complete card number of 16 digits or only the last 4 digits) there is a special code that usually consists of 3 digits (for some cards there are 4 digits), and that three digit number is your CVV card number. You may be prompted to enter the type (brand) of the card.In the next step, you will get a confirmation of the purchase that you can print or simply write down the transaction data – transaction status information (whether the transaction was successful or not), ID number of the order – the ID number of each order is unique, the amount that you paid and the currency, the last 4 digits of the card with which you made the payment and the type or brand of the card, the authorization code of the bank – the number unique for each successful card transaction, and the date and time when the transaction was executed.This step ends the process of online shopping. After that, you will be notified of the status of your order by email. The order is accepted by the merchant only after we send you a confirmation email on your acceptance. The goods you ordered will arrive within the time limit indicated on the confirmation.If you have any problems during the ordering process, our call center is available at+38111 40 77 345, which works weekdays from 09.00 to 16.00 or contact us at [email protected].
B) By General Payment / e-banking: The buyer can pay the order with a general payment slip in any post office or a bank, as well as through the e-banking account. Payment is made directly to ISKON mode. The payment deadline is 48h (2 business days) from the moment of creating the order.
Please pay per instructions below:
Name of beneficiary:
ISKON MODE SHOP DOO
Skadarska 6/12, Beograd, Serbia
Unicredit Bank Serbia JSC
Beneficiary bank SWIFT address: